Connecting the office and the customer to field staff in real-time
Connect your back office team, field technicians, your warehouse, the customer and your customer services team in one fully-integrated solution designed for businesses with dispersed workforces.
Boost productive time by allocating service teams more efficiently with our AI-enabled, real-time scheduling tool.
Management can allocate jobs based on priority, skills, location and availability in an easy-to-use drag and drop visual scheduler while field staff - including contractors - can better plan their work days within one mobile app
Field staff receive full support anywhere they are from our easy-to-use, GPS-enabled mobile application.
They can access customer history, warranties, process checklists, contracts, SLAs and even parts availability as and when required.
Users have full visibility of their inventory across warehouses and parts can be automatically ordered for pick-up by field staff with no time wasted.
When you use our system, every part of the organisation is connected, automated and tracked.
You receive a 360-degree view of your business and customers with our advanced analytics across accounting, finance, HR, service delivery, inventory, sales, marketing and customer service.
Our smart dashboard will tell you exactly what data-driven decisions you can make to improve operational performance.
Our system has been designed with your customer's front of mind.
Designed from a custom branded self-service portal supported by our Al chatbot through to real-time, automated status updates on the progress of requests and on technician ETAs.
Furthermore, if something changes or a further order is required once a technician arrives at the customer, the technician can address the issue or make the order on-site, all from the integrated mobile app.
Looking to implement an SAP solution but unsure where to start?
Talk to one of our experts.
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