Why it's Important

Australia is a service economy. The services sector represents over 70 per cent of Australian gross domestic product and employs four out of every five Australians. The Great Resignation has the potential to impact the Australian economy for years to come.

Critical Risks

This event may well be the defining risk of a generation of businesses. More than a mere inconvenience, the Great Resignation has a direct impact on service delivery, quality and cost. Managed poorly, it can affect market capitalisation – the very value of a business.

How to Gain a Competitive Advantage

Managed effectively however, businesses can turn this existential risk into an opportunity for strategic competitive advantage. The businesses that will do well out of this looming threat are those that are proactive, prepared and enabled.

How to Execute on the Competitive Advantage

In an age where information is king, datasets are rapidly increasing in size and insights hide more illusively, having a workplace connected at every level is the only way to achieve this competitive advantage.